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How to Implement Telematics in your Business

Telematics is defined as the sending, receiving and storing information using telecommunication devices to control or track remote objects. It is the category in which GPS tracking devices fall under, as GPS tracking is the surveillance an entity or object remotely, through use of the Global Positioning System (GPS).

The benefits of telematics for businesses are immense and fleet managers have been taking advantage of telematics to organise more efficient fleets. As a fleet manager, you are always worried about the looming threat of thieves looking to steal your vehicles and their cargo. Black Knight offers the peace of mind of knowing where all your vehicles are at all times. This outweighs any upfront or ongoing costs a tracker will incur.

More than just an anti-theft device, GPS trackers double as data collection tools that can give you insight on employee driving behaviour. In the past, a large degree of trust, telephone calls, and radio communication had all been used to do this job, but GPS tracking is a much more effective solution. Monitor their speed, how long they stay at each location and which routes they are taking. In the long-run, this can potentially cut costs by helping you plan more efficient routes and managing your roster of drivers and vehicles.

Understandably, your employees may raise a few eyebrows at the notion of being tracked. As an employer, you should explain to your employees the benefits of telematics and that you will not violate their privacy. You can ensure this by installing GPS trackers only on work/fleet vehicles and only tracking during work hours.

However, in order to legally implement telematics, you must comply within your State laws. Different States have their own laws regulating the use of tracking devices. For example, in NSW and the ACT, a warning label clearly indicating that the vehicle is being tracked is required. It is also required for employers to give existing employees 14 days notice in writing before telematics is introduced and to give new employees written notice before they start. Once their expressed or implied consent is given, GPS tracking is legal. It is paramount that you comply within your State laws before implementing GPS tracking in your business.

There are two types of Black Knight GPS trackers available. While both trackers are capable of the same functions, the difference is in their installation. The Z3 is Black Knight’s flagship tracker that is hard-wired to the vehicle’s battery. The X3 is Black Knight’s compact GPS tracker that gets plugged into the vehicle’s OBD-II port. Assess what the needs of your fleet is and purchase accordingly. Are you capable of installing the Z3 properly, or are able to get somebody that can? Do all your vehicles have OBD-II ports (pre-1996 vehicles often don’t)?

Telematics has become a major asset for businesses. With GPS tracking, fleet managers can plan more efficient routes and your fleet can complete more jobs, increasing revenue and customer satisfaction. However, remember that different States have their own laws regulating the use of GPS tracking devices. Talk to your employees and explain the benefits of telematics and remember to put them on notice before tracking commences. Contact Black Knight today and we can arrange a shipment and provide you with a fleet account.

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