Use the contact form to get in touch and a friendly Black Knight representative will respond to you shortly.
Having a problem with a Black Knight tracker? If so, please tell us as much as you can in the 'Message' box, such as:
Your 10-digit tracker ID number
What is your tracker’s correct current location?
What type of vehicle is it and how/where is your device wired?
Have you been travelling each day with the tracker connected, or has the vehicle been garaged/stationary most of the time?
Has it suddenly stopped connecting, or did it never properly connect consistently/accurately since the beginning?
Have you tried a cold reboot – disconnecting the tracker for 48 hours then reconnecting? This allows the internal battery to drain then fully recalibrate.
You can also find us at our Sydney HQ:
Suite 45, 28 Barcoo St
Roseville NSW 2069 Australia