Use the contact form to get in touch and a friendly Black Knight representative will respond to you shortly.

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Having a problem with a Black Knight tracker? If so, please tell us as much as you can in the 'Message' box, such as:

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• Your 10-digit tracker ID number

• What is your tracker’s correct current location?

• What type of vehicle is it and how/where is your device wired?

• Have you been travelling each day with the tracker connected, or has the vehicle been garaged/stationary most of the time?

• Has it suddenly stopped connecting, or did it never properly connect consistently/accurately since the beginning?

• Have you tried a cold reboot – disconnecting the tracker for 48 hours then reconnecting? This allows the internal battery to drain then fully recalibrate.

 

You can also find us at our Sydney HQ:

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Suite 45, 28 Barcoo St

Roseville NSW 2069 Australia

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​Contact Phone:  +61 2 81887515