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21 May 2019

If your tracker is not functioning properly, check the lights on the device and find the question below that best describes your situation.

Reboot by unplugging the tracker for 10 seconds then reconnect it. The lights will flash while attempting to make their respective...

14 May 2019

At Black Knight, we guarantee our GPS tracking devices will be free of manufacturing defects. However, all communication devices may not always connect from time to time depending on a number of reasons. We are here to help with this useful troubleshooting guide.

1. Che...

30 Apr 2019

IMPORTANT: For a safe and proper installation, it is strongly recommended you get a qualified technician, familiar with the make and model of your vehicle.

If you have recently bought and set up a subscription plan for a Black Knight Z3 GPS tracker, we thank you for you...

2 Apr 2019

2018 saw a slight rise in vehicle theft cases, from 53,180 to 53,564. While the numbers may be alarming, the silver lining here is that passenger and light commercial vehicle theft cases have remined relatively unchanged, from 42,774 cases in 2018 to 42,683 in 2018.

How...

30 Oct 2018

To access some of the features of your Black Knight tracker you will need to go to the settings menu.

Access the settings menu by clicking “Settings” in the upper-right corner of the screen. This will take you to the “Account” tab.

Here you can adjust basic settings such...

23 Oct 2018

A Black Knight GPS tracker is the anti-theft device your vehicle needs. All Black Knight trackers come equipped with geofence alerts. A geofence is a virtual barrier set around your tracker. If your vehicle goes outside of it, your tracker will notify you of a geofence...